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Community Navigation & Basic NeedsHousing Navigation & StabilityHealth Coverage & Benefits NavigationThriveWell & Community WellbeingLegal Information & Trusted ReferralEnvironmental Resilience & Climate EducationPersonal Development, Business & EntrepreneurshipNavigator & Promotora Development

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Impact Navigation + programming

Impact through navigation and programming.

Thousands of people reach LCE every year. Navigation connects them to what they need now; programming builds what lasts. Here is what that looks like — and how we measure it.

Served
2,000+

community members served each year

Connected
98%

of people who come to LCE are connected to at least one resource or service.

Figures summarize LCE program and navigation records. Funders and partners can request the reporting period and method behind any figure.

Impact through navigation

One conversation can open many doors.

A bilingual navigator listens, sorts out what matters most, and makes warm referrals — then follows up until the next step is real.

  • Listen
  • Triage
  • Navigate
  • Warm referral
  • Follow-up
98%of people who come to LCE are connected to at least one resource or service.
Impact through programming

Programs that build lasting capacity.

Eight program pathways turn a single connection into skills, wellbeing, stability, leadership, and economic opportunity.

  • Wellbeing
  • Housing
  • Health
  • Legal info
  • Climate
  • Business
  • Leadership
2,000+community members served each year across navigation and programming.
Navigation

From uncertainty to a real next step.

Navigation is where most people first meet LCE — and where 98% leave connected to at least one resource or service.

Starting pointA notice, a bill, a questionSystems feel confusing; the next step isn’t clear; language can be a barrier.
NavigationListen · triage · warm referralA bilingual navigator explains options, prepares questions and documents, and connects directly.
ChangeConnected — and followed upClarity, a completed connection, and a plan for what comes next.
Measurement framework

Outputs show what we did. Outcomes show if it mattered.

01 · Reach & representation

Who is entering the system — and who is not?

Participation counts are read alongside language, pathway, engagement level, and access context.

02 · Access & navigation

Did information become a usable next step?

Beyond whether information was given: did a person gain clarity, reach a trusted resource, or complete a navigation step?

03 · Follow-through

What happens after the handoff?

Follow-up shows whether a referral was completed and whether another pathway is needed.

04 · Wellbeing & capability

What changes do people experience?

Where appropriate, participant-reported coping, confidence, and connection add human context to the records.

05 · Institutional learning

Use patterns to redesign the work.

Repeated barriers become inputs for program design, partnerships, advocacy, and research.

06 · Accountability

Keep claims proportional to the evidence.

Every figure stays tied to its definition, population, period, and method.

Building Pathways to Health, Hope & Stability

Partner with us on what works.

Funders, agencies, and researchers: ask for the data behind our figures, or explore a partnership.