One conversation can open many doors.
A bilingual navigator listens, sorts out what matters most, and makes warm referrals — then follows up until the next step is real.
- Listen
- Triage
- Navigate
- Warm referral
- Follow-up
Thousands of people reach LCE every year. Navigation connects them to what they need now; programming builds what lasts. Here is what that looks like — and how we measure it.
community members served each year
of people who come to LCE are connected to at least one resource or service.
Figures summarize LCE program and navigation records. Funders and partners can request the reporting period and method behind any figure.
A bilingual navigator listens, sorts out what matters most, and makes warm referrals — then follows up until the next step is real.
Eight program pathways turn a single connection into skills, wellbeing, stability, leadership, and economic opportunity.
Navigation is where most people first meet LCE — and where 98% leave connected to at least one resource or service.
Each pathway is designed toward a specific near-term change and a longer-term intent.
Greater clarity, reduced referral friction, stronger access to essential supports.
02A clearer housing plan, better-prepared referrals, and earlier recognition of high-stakes needs.
03Improved understanding of coverage pathways and stronger readiness to complete next steps.
04Stronger coping, connection, confidence, and awareness of support options.
05Less confusion, better-prepared conversations, and earlier connection to qualified expertise.
06Improved heat preparedness, conservation knowledge, and healthy-home practices.
07Stronger business clarity, operational discipline, startup readiness, and responsible technology use.
08Higher-quality communication, referrals, documentation, boundaries, and follow-up.
Participation counts are read alongside language, pathway, engagement level, and access context.
Beyond whether information was given: did a person gain clarity, reach a trusted resource, or complete a navigation step?
Follow-up shows whether a referral was completed and whether another pathway is needed.
Where appropriate, participant-reported coping, confidence, and connection add human context to the records.
Repeated barriers become inputs for program design, partnerships, advocacy, and research.
Every figure stays tied to its definition, population, period, and method.
Funders, agencies, and researchers: ask for the data behind our figures, or explore a partnership.